How to Fix Quickbooks Error OL-393

Quickbooks Error OL-393 online banking


  • QuickBooks was not able to bring all of your transaction information up to date. The server may be currently unavailable, or your account information may not be correct. Please try again later. [OL-393]

This article has an entire list of error’s Check the List blow.

– OL-60

ROOT CAUSE-When you enter wrong banking credentials so many times mainly PIN.

– OL-202

ROOT CAUSE-When you Quickbooks is not able to connect to the Financial Institution.

– OL-203/205

ROOT CAUSE-When Quickbooks says not able to establish the internet connection.

– OL-206

ROOT CAUSE-When Quickbooks is not able to access an account at financial Institution.

– OL-209

ROOT CAUSE-When Quickbooks is unable to read a response

– OL-231 or OL-232

ROOT-When Quickbooks is unable to update important information.

– OL-301

ROOT CAUSE-When financial institution sends an error message

– OL-332

ROOT CAUSE-When financial institution don’t Recognize your banking credentials.

– OL-393

ROOT CAUSE-This error comes when its Quickbooks says your financial institution cannot exchange data because they have different information.

Quickbooks Error OL-393

– ROOT CAUSE- Either the Online services have not been added onto to you Quickbooks.

Third party Add-on, When they conflict with Quickbooks.

By stopping the third party app service and login into your bank account could also fix this issue.

You made a mistake with banking information, you have entered in Quickbooks, Or you have made changes on you banking information inside Quickbooks but they haven’t changed on your bank.

This error also comes when you doing online bill payments and you don’t have online banking active or those services on you With your bank.

Now you have all the required information on this error so give a try to fix it.


Step 1: Create New Company file with all require information step by step once your done , Try open you QuickBooks file and check again. If you still encounter with same error (OL-393) please call your financial institution and verify your banking information .

Step 2: Try to Reset you bank feed to do that First deactivate your online banking connection from QuickBooks. Setup your Bank feeds again so that all settings would be reset.

If still, this error persists than Let us know at-1800-470-6903

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