Fixing QuickBooks Error -6000,-83

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QuickBooks Error -6000, -83

( An error occurred )


This particular error- 6000,-83 is reported to be occurring while restoring a company file backup or even while attempting to open the file. Here we have mentioned some solutions recommended by our certified technicians which can help you to resolve the error. In case these solutions don’t work out for you or you are having trouble in following the solutions you can contact QuickBooks Technical support at 1800-470-6903.

Here is an answer for – how to fix QuickBooks error -6000,-83

Error message: An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6000, -83).


You do not have sufficient permissions to the specified folder. To use QuickBooks in a multi-user environment, you must have read/write access and create/delete rights to the folder where the company file is stored.


Possible causes of this error-


  • Company file is getting converted over the network from an earlier version of QuickBooks.
  • QuickBooks not installed properly.
  • Network server not having sufficient permissions.
  • QuickBooks getting blocked by the firewall.
  • A damaged shared folder or maybe the company file.
  • Company file has more than one host computer.
  • Using a non us version of windows or must have set wrong language settings.


The solution for this error depends on what action was being performed when the error below are some possible scenarios and solutions for them.


1- You were trying to open a company file stored in the server.


Note- copy your company file to the desktop before repairing as repairing file on the server is harder.


Solution 1-Use file doctor.


  • Download QuickBooks File doctor.
  • Install QuickBooks File doctor.
  • Run QuickBooks File doctor.
  • When the process is finished try to use the company file.


Solution 2- Turn off all hosting computers that are accessing the file.


  • Select the file menu in QuickBooks and select utilities.
  • These could two possible options-
  • Host Multi-user – This means the computer is not a host computer just move to the next system.
  • Stop Hosting multi-user – This means its a host just click on this option. And click yes to continue, if asked to close company file click yes.


Solution 3- Fixing the error -6000, -83 manually.


Use these steps to fix the problem manually or contact QuickBooks support to get fixation done faster and correctly call QuickBooks Support at 1800-470-6903 for a free consultation.

Note- make sure that you are always using the latest version of QuickBooks.


Configure QuickBooks file for security and firewall.


Note- Due to a huge number of firewalls available in the market and their complexity intuit is not responsible for any issue brought up by them but you can contact QuickBooks Technical Support for getting your firewall fixed.



Check up permissions regarding Company file access.


To check and fix if you have sufficient permissions to access the company file go through this article- QuickBooks insufficient permission warning.


Scanning the company file.


In order to create a .nd file that store hosting information, you may need to scan the company file folder.


  • Press windows key on your keyboard, in the search box, enter QuickBooks Database Server Manager.
  • Click on QuickBooks Database Server Manager.
  • In the window of the server, manager click on Add Folder. Browse to your company file folder.
  • Click on the scan.
  • Click close when the scan is finished.


Verify Hosting-


  • Select the file menu in QuickBooks and select utilities.
  • These could two possible options-
  • Host Multi-user – This means the computer is not a host computer just move to the next system.
  • Stop Hosting multi-user – This means its a host just click on this option. And click yes to continue, if asked to close company file click yes.



  • Open windows task manager.
  • From the image name column find QBDBMgrN.exe
  • If not in the list then make sure QuickBooks 2XXX service is running on a system.
  • Login as full administrator by contacting the system administrator.
  • Open run window by pressing Windows Key + R and enter services.MSC and press enter.
  • Now may see this version of services.
  • QuickBooks 2018: QuickBooksDB28
  • QuickBooks 2017: QuickBooksDB27
  • QuickBooks 2016: QuickBooksDB26


  • Make sure automatic startup in on and services are currently started.
  • In case services are not started apply right click and select start.
  • If the automatic startup is not enabled double click on service and select automatically.
  • In the row of QBDBMgrN.exe make sure that column for user name is correct.

Entries according to the username-

  • For QuickBooks 2018 -QBDataServiceUser28
  • For QuickBooks 2017-QBDataServiceUser27.
  • For QuickBooks 2016-QBDataServiceUser26


Using the company file from a different location.


  • Open company file with the host computer.
  • Locate the folder of company file.
  • If server Install is already installed then go to the option of copy file to another location.
  • Open the company file that is receiving the message.
  1. Verify company file is able to open.
  2. If unable to open then proceed to next step.
  • If instructed to rebuild the file go for it.


  • Changing the file location.
  • Go to the folder containing the company file.
  • On company, file applies right click and select copy.
  • Go to the desktop and press ctrl+v to paste.
  • Now open QuickBooks and open the company file.
  • If opened successfully then copy the file back to original location.


2- You were trying to open the company file which was stored on the Linux server.


Note- these solutions should be performed by the system administrator has the Linux knowledge and other important regulations or you may contact QuickBooks support- 1800-470-6903.


Solution 1- Connection verification.


  • In United.conf file specifies the directory by simply configuring the Database server manager in Linux. And then restart the application on the windows client.
  • Server Ping-
  • On keyboard press Windows + R.
  • Enter CMD and click Ok.
  • At the command prompt, enter the Name of Linux server (PING) and hit enter.


Solution 2- Editing the host file.


Now you need to edit your host file with the correct IP and Linux server name.


Note- Linux file system is a case-sensitive file. Make sure that the right case is used.


  • Close QuickBooks.
  • Press Windows+E on the keyboard.
  • Navigate to Local Disc C:// >Windows folder >  System32 folder > driversfolder > etc folder.
  • Now use notepad to open host file.
  • You can add or edit IP of the server after the last IP is listed.
  • On your keyboard press Tab Key, Enter the name of the server.
  • Now save your file.


3- You were creating a backup


  • On the root of Local Drive C create a new folder.
  • On this newly created folder create and save a manual backup.


4- You were trying to restore the company file


Solution 1- Change the File Extension.


Usual extension of a Backup file is .qbw but in case it is .qbm or . adr then rename is to .qbw


  • Open the company file in QuickBooks and then on your keyboard press F2 for product info.
  • In the field of the location under File Information copy the location of the file. And paste it on a notepad.
  • Close QuickBooks.
  • Apply right click on Windows start button and from the list select Explore. Now simply navigate to the location posted on the notepad.
  • Apply right click on the file and click on rename.
  • Type a new name for your company and press enter.


Solution 2: Detection problems in file path or name

Make sure the file path and name us correct as QuickBooks needs everything correct to restore the file.


  • Correct : C:\Users\Fred\My Documents\QuickBooks data\Company Name.qbw
  • Incorrect : Business\James\James Documents\My Business $.Business


  • Open file menu and select Open or Restore
  • Click on Restore a backup copy and proceed by next.
  • Now browse to the location of the company file. And click on open.
  • In the window to restore a backup copy click next.
  • Remove any special character from the name and click save.
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