How To Fix Issues Related To Multi-User In QuickBooks Desktop Point Of Sale

QuickBooks Support

Troubleshooting Issues Related To Multi-User Environment In Point Of Sale

 

These are some commonly recommended solution in order to resolve these errors.

 

These are the errors you may encounter:-

Error: Fixing the Connection

Error: You are not connected to the server

Error: Specify the Server and Company Data File

Point of Sale is grayed out

QuickBooks POS Error: The Application encountered a problem and needs to close

QuickBooks Point Of Sale Error Message 181002: The Server Workstation Is Not Running Or The Company Data Is Not Accessible

 

These are some reasons that could be the possible reason to create error:

 

  • The servers are not being used in multi-user mode.
  • Even the firewall or any third party application is blocking the creation of a connection between the workstation and the server.
  • Any issue in connection with the server.
  • A dynamic Ip is used as an IP address.
  • The permissions regarding Folder and network Sharing not being configured.

 

SOLUTION 1

                      By Checking The Server if it is on multi-user or not

 

To do that open The FILE menu and then click on Switch company file to multi-user mode to make it live on servers.

 

SOLUTION 2

                     Using Connectivity Tool For QuickBooks POS

 

To use the connectivity tool you will have to download it first.

 

Click Here To Download The Tool →  DOWNLOAD

 

After the tool gets downloaded to use it to resolve the issue. In case the issue is not resolved to follow the next solution.

 

SOLUTION 3

                     Renaming the WS Activity

 

  • You have to open the folder containing the WS Activity.
  • For that open C:\Programdata\Intuit\QuickBooks Point of Sale XX\Ini .
  • Now simply press right click on a file of WS Activity And from the dropdown select the option of rename.
  • Now give that file a new name which is OLDWSActivity
  • Now restart the QuickBooks.

For any issue related to QuickBooks Please contact QuickBooks Support at 1800-470-6903

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